Effective Date: 01-01-2025
At PLATTO, we are committed to respecting your privacy and providing you with control over your personal data. If you wish to delete your personal data from our records, please follow the instructions below.
01. How to Request Data Deletion
If you would like to request the deletion of your personal information, please follow one of the methods below:
- Via App Settings:
- Open the PLATTO app.
- Navigate to the settings or profile section of the app.
- Locate the “Privacy” or “Data Management” section.
- Click on “Request Data Deletion.”
- Follow the on-screen instructions to confirm your request.
- Via Email:
You can also request data deletion by sending an email to [Insert Support Email Address] with the subject line “Request for Data Deletion.” Please include the following information in your request:- Your registered email address or username
- A brief statement indicating that you would like to delete your data
02. What Happens After You Request Deletion?
Once we receive your request, we will process it within [Insert Time Frame, e.g., 30 days]. We will:
- Review your request and verify your identity.
- Remove your personal information from our system, ensuring that it is deleted from our database.
- Confirm deletion once it is complete.
Please note that some information may be retained in backup archives or as required by law for a certain period. In such cases, your information will be securely deleted after the retention period has expired.
03. Impact of Data Deletion
Deleting your data may result in the following:
- You may lose access to certain features of the app that require your personal data.
- Any data you have stored, such as preferences, settings, or app usage history, will be erased.
- If you have any paid subscriptions or services tied to your account, those may be impacted as well.
04. Exceptions to Data Deletion
In some cases, we may not be able to delete your data due to legal obligations or technical limitations. For example:
- If we are required by law to retain your data for a certain period.
- If we need to retain information for legitimate business purposes (e.g., fraud prevention or dispute resolution).
05. Data Deletion Confirmation
After your data deletion request is processed, you will receive a confirmation email or notification from us. This will confirm that your data has been deleted from our systems.
06. Reversal of Data Deletion Request
Once your data is deleted, it cannot be restored. However, you may choose to re-register or provide new data if you wish to continue using our services.
07. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Phone: +961 78 934 937
Website: www.plattoagency.com